Privacy Policy
Last updated: November 2025
Introduction
Teragreen ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our landscaping and garden maintenance services in Perth, Western Australia.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and other applicable Australian laws.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, postal address, and property details
- Service Information: Details about the landscaping services you request or inquire about
- Payment Information: Billing details and payment transaction information (securely processed)
- Technical Data: IP address, browser type, device information, and website usage data through cookies and analytics
How We Use Your Information
We use your information to:
- Provide and deliver our landscaping and garden maintenance services
- Respond to inquiries, quote requests, and customer support requests
- Process payments and manage billing
- Send service reminders, appointment confirmations, and updates
- Improve our services and website functionality
- Comply with legal obligations and resolve disputes
Information Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third parties who assist with payment processing, email delivery, or website hosting
- Legal Requirements: When required by law, court order, or government authority
- Business Transfers: In connection with any merger, sale, or transfer of our business
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal requirements)
- Opt-out of marketing communications
To exercise these rights, please contact us at info@teragreen.com.au
Cookies
Our website uses cookies to enhance your browsing experience and analyze website traffic. You can control cookies through your browser settings. For more information, see our Terms of Service.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: